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We have been using SD IT Service as our IT Managed Service Provider for almost 10 years. Our organization is a Not-for-Profit (NFP) organization, and we have to exercise due diligence when negotiating contracts focusing on transparency, quality, and price. Despite continued challenges, they remain a quality and service-focused organization. I am delighted with SD IT Service ‘s level of technical expertise and responsiveness to customer needs. As part of our IT Managed Service Provider Program, we consider them to be more than just a vendor but a partner in providing our staff and clients with the best possible service.
We have been using SD IT Service as our IT Managed Service Provider for almost 10 years. Our organization is a Not-for-Profit (NFP) organization, and we have to exercise due diligence when negotiating contracts focusing on transparency, quality, and price. Despite continued challenges, they remain a quality and service-focused organization. I am delighted with SD IT Service’s level of technical expertise and responsiveness to customer needs. As part of our IT Managed Service Provider Program, we consider them to be more than just a vendor but a partner in providing our staff and clients with the best possible service.
What Clients Say about us
I have been highly impressed with the level of care and concern the SD IT Service team has provided. The team is always available to respond to and resolve any issues that arise on a day-to-day basis. But what is more important is that they have always been able to work with us in a critical situations. They have kept us updated, analyzed, and resolved our issues on time.
There have been cheaper options (a few, in fact); however, the time it took to resolve an issue was much longer, causing more downtime and increased costs as they did not have the technical depth that we found in the SD IT Service team.
“I needed some IT help and was recommended to a company that I had never heard of before, which I later found out is one of the best IT providers in town. After using them for a while, I realized they know what they are doing.
Their dedicated & knowledgeable team of staff provides the best service possible; they know all the technical terms and are reasonably priced. I’m able to sleep at night knowing that my servers are safe. I am delighted I found them.”
Our network was back up and running quickly after a nasty virus crippled our systems, thanks to the experts at SD IT Service. There was an impeccable level of professionalism and attention to detail on the part of the team.
Our business relies heavily on software and processes.
SD IT Service’s team listened to our needs and developed and improved our network infrastructure to prevent future attacks. It was easy to implement their disaster recovery plan across our business. All the customers I have referred have been extremely satisfied with the service. Keep up the excellent work, SD IT Service !!
We feel like SD It Service is an extension of our company, rather than an external supplier. They are always accommodating to our diverse needs.